| Agency |
Regulates |
Contact |
| Federal
Deposit Insurance Corporation (FDIC) |
State-chartered
banks that are not members of the Federal
Reserve System |
Consumer
Response Center
2345 Grand Blvd., Suite 100
Kansas City, MO 64108-2638
(800) 379-9581
Fax: (816) 234-9060
E-mail: consumer@fdic.gov
FDIC
customer assistance form [off-site]
www.fdic.gov [off-site] |
| Office
of the Comptroller of the Currency (OCC) |
Nationally
chartered banks
(These banks can usually be identified by
the word “National” or the abbreviation “N.A.”
following their titles.) |
Customer
Assistance Group
1301 McKinney St., Suite 3450
Houston, TX 77010
(800) 613-6749
Fax: (713) 336-4301
E-mail: customer.assistance@occ.treas.gov [off-site]
www.occ.treas.gov [off-site] |
| Office
of Thrift Supervision (OTS) |
Savings
and loan associations (These intuitions are
often known as S&Ls or thrifts.) |
1700 G
St. NW
Washington, DC 20552
(800) 842-6929
E-mail: consumer.complaint@ots.treas.gov
www.ots.treas.gov
[off-site] |
| National
Credit Union Administration (NCUA) |
Federal
credit unions |
Office
of Public and Congressional Affairs
1775 Duke St.
Alexandria, VA 22314-3428
(703) 518-6330
E-mail: pacadmail@ncua.gov
www.ncua.gov [off-site] |
| Federal
Trade Commission (FTC) |
Credit
bureaus, finance companies, mortgage companies,
retail stores and automobile dealers |
Consumer
Response Center
CRC-240
Washington, DC 20580
(877) 382-4357
FTC
complaint form [off-site]
www.ftc.gov [off-site] |
| Securities
and Exchange Commission (SEC) |
Brokers
and dealers |
SEC
Complaint Center
450 Fifth St. NW
Washington, DC 20549-0213
(202) 942-7040
SEC
complaint form [off-site]
www.sec.gov [off-site] |
| Farm Credit
Administration (FCA) |
Agricultural
lending institutions that are members of the
Farm Credit System |
Office
of Congressional and Public Affairs
1501 Farm Credit Drive
McLean, Va 22102-5090
(703) 883-4056
E-mail: info-line@fca.gov
www.fca.gov [off-site] |
| Department
of Housing and Urban Development (HUD) |
Many aspects
of housing, including residential mortgage
lending and rental property |
451 Seventh
St. SW
Washington, DC 20410-2000
(800) 669-9777
www.hud.gov [off-site] |
